ASSISTANCE WITH RETURNS
If you need to return something, go to returns and follow the simple instructions:
The cost of reverse shipment, or having us pick it up from you, will be Rs. 150, which will be covered by the consumer. Returns can be paid using Paytm, Google Pay, or bank transfer, whichever is more convenient.
The following conditions must be met while returning items:
It’s unopened and in the same condition as when you got it.
To ensure that the pair do not get damaged in transportation back to us, they are packaged in the same box.
If the pair is decorated, be careful not to place too much weight on the embellishments, since this could cause them to shatter or come off.
- Any returned item received by us that does not fulfil the aforementioned criteria will be rejected and returned to you at your expense. In this instance, no money will be refunded.
- If you purchase from a retail store or a third-party website other than Chinaya, you must contact that retailer directly.
- No Returns applicable on sale products