Delivery and Shipping Policy

Chinaya Banaras is committed to delivering your order with good-quality packaging within a given time frame. We ship throughout the week, except Sundays and public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.

As soon as we ship your product, the tracking information is sent to you via email or WhatsApp sometimes due to IT upgradation message is not sent.

 

  • For Domestic Shipping -:

    For COD Orders

    Order Amount | COD Charges | Shipping Charges

    Below 5 Thousand                 200 Rs.

    Above 5 Thousand                 Free

    • Cancellation requests are accepted strictly within 24 hours of placing the order.
    • Prepaid Orders and Cash on Delivery is Accepted
    • National shipping takes around 5-10 working days depending on the location. Sometimes there might be unforeseen delays for reasons beyond our control. We will keep you informed with the tracking Id. 
    • Order for COD above 30 thousand cannot be executed.

     

  • For International Shipping -:

    Order Amount Shipping Charges

    Below 25 Thousand         Country wise Freight Charges

    Above 25 Thousand         Free

    • Cancellation requests are accepted strictly within 24 hours of placing the order.
    • Only Prepaid Orders Accepted. Cash on Delivery is strictly not entertained.
    • International shipping takes around 2-3 weeks depending on the location. Sometimes there might be unforeseen delays for reasons beyond our control. We will keep you informed.
    • Shipping cost will be calculated at the time of checkout. The customer will have to pay import customs duty, if such duty is applicable in the destination country on handloom products sourced from India
    • Duties & Taxes are additional (can be up to 30% or more of order value) and need to be paid by the customer to the shipping company at the time of delivery. These charges are ungovernable as they differ from country to country according to local rules and regulations.